Check Privacy Policy wallet records
We collect the details needed to create and maintain your account, confirm phone ownership before account access, process account requests and investigate payment status. A DANA, OVO, GoPay or QRIS reference may be connected to your account record, while bank transfer and virtual account references help
-
1
us match a receipt to the correct request. We also receive device, browser, login time and cookie signals used to protect the account and keep sessions working. We use these records for account service, fraud checks, legal duties and support replies, not for unrelated purposes. We
-
2
retain records only for the period needed for those purposes or a legal requirement, then remove or anonymise them where practical. Any access or eligibility depends on local law, and this Privacy Policy applies to activity through our Indonesia-facing site where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
